// post · 713

IPManager 2.2 tickets sql improvements.

Primary tickets query in IPManager, working very nicely (110,000 tickets in a slow VM).

SQL result

Host: localhost

Database: ipm_test

Generation Time: Jun 21, 2011 at 01:10 AM

Generated by: phpMyAdmin 3.2.0.1 / MySQL 5.1.36-community-log

SQL query: EXPLAIN SELECT tickets.* , c.id AS `source_client_id`, c.client_name AS `source_client_name`, c.email AS `source_client_email`, c2.client_name AS `assigned_user_name`, c2.email AS `assigned_user_email`, comp.name AS `source_company_name`, p.name AS `priority_name`, t.name AS `ticket_state_name` FROM tickets LEFT JOIN clients c ON c.id = tickets.source_client_id LEFT JOIN clients c2 ON c2.id = tickets.assigned_user_id LEFT JOIN priorities p ON p.id = tickets.priority_id LEFT JOIN ticket_state t ON t.id = tickets.ticket_state_id LEFT JOIN companies comp ON comp.id = tickets.source_company_id WHERE 1 = 1 AND tickets.ticket_state_id = 1 ORDER BY last_modified DESC LIMIT 50 OFFSET 0;

Rows: 6

id select_type table type possible_keys key key_len ref rows Extra
1 SIMPLE tickets index ticket_state_id last_modified 8 NULL 50 Using where
1 SIMPLE c eq_ref PRIMARY PRIMARY 4 ipm_test.tickets.source_client_id 1  
1 SIMPLE c2 eq_ref PRIMARY PRIMARY 4 ipm_test.tickets.assigned_user_id 1  
1 SIMPLE p eq_ref PRIMARY PRIMARY 4 ipm_test.tickets.priority_id 1  
1 SIMPLE t const PRIMARY PRIMARY 4 const 1  
1 SIMPLE comp eq_ref PRIMARY PRIMARY 4 ipm_test.tickets.source_company_id 1  
// post · 712

Expensive HP

So the cheap dell was nice for the price.

This server was much more expensive.

2x6 core Xeon (24 total including HT), 24gb Ram, 1.1TB SAS 10K Raid 10, VMware.

Still only 24gb of ram.....haha. It's a nice server though.

 Big HP

// post · 711

Cheap Dell

You can purchase some really cheap computers these days. Makes me wonder why cloud computing is so popular (hint people are lazy).

Dell T310

Xeon 2.5GHz Quad

2x500TB Raid 1 HDDs (SATA so not great, but should be fine)

24gb Ram (yeah sweet)

Windows SBS 2011

3 year onsite warranty.

1gb ethernet link with unlimited transfer between server and workstations :p

$2800/inc GST.

24gb Ram and SBS for less than $3k, seriously nice.

It has been interesting to see my clients thoughts on cloud computing. Some are all for it, while others won't touch it. Long term it seems like the only solution, but for many customers they simply don't trust these cloud providers (and I'm mostly in agreement).

// post · 710

iMac

So after upgrading my Core2Duo 2.4GHz MBP to have an SSD, my i7 iMac is basically unusable now....

Sure having an i7 chip is nice (I run a bunch of VMs, xcode, bloated iTunes and the famous ram hog Safari) but 8gb isn't enough ram and the slow HDD just kills it.

Basically I need at least 16gb of ram or an SSD (both would be nice!).

No RAmmmm!!!!!

Same issue with the MacBook Air (not that I own one), just needs 8gb of ram and it would be sweet, 4gb isn't enough at all.

// post · 709

Happy IPv6 Day!

traceroute6 to ns3.dalegroup.net (2001:470:1:41:a800:ff:fe59:ad77) from 2001:44b8:73f3:30a0:223:6cff:fe87:d1b0, 64 hops max, 12 byte packets

 1  2001:44b8:73f3:30a0:21f:12ff:fe54:8509  3.690 ms  1.642 ms  2.421 ms
 2  loop0.lns6.syd7.internode.on.net  27.485 ms  29.693 ms  38.001 ms
 3  gi1-1.cor2.syd7.internode.on.net  27.176 ms  39.971 ms  30.690 ms
 4  gi6-0-0-109.bdr1.syd7.internode.on.net  31.136 ms  36.664 ms  36.492 ms
 5  pos2-0.bdr1.sjc2.internode.on.net  184.883 ms  193.264 ms  207.775 ms
 6  paix.ipv6.he.net  185.041 ms  188.728 ms  185.915 ms
 7  10gigabitethernet1-2.core1.fmt1.he.net  213.857 ms  210.641 ms  414.330 ms
 8  2001:470:1:89::2  186.451 ms  191.536 ms  190.687 ms
 9  ns3.dalegroup.net  209.534 ms  221.058 ms  212.807 ms
 
// post · 708

MacBook Pro SSD

So my old MacBook Pro has been working pretty well for 2 years now, but it was sloooow.

So I purchased an SSD for it, and wow. It now feels faster than my 27" i7 iMac!

Any new computer I purchase now will need an SSD, I am very impressed with the speed increase.

So yeah, SSD for the win!

// post · 707

Bluetrait Event Viewer 1.9.2

I've just released a new version of Bluetrait Event Viewer for WordPress.

The main new feature is an email alert option on Successful/Failed Logins. I've also updated some of the HTML to improve the display of the events widget.

This plugin has been downloaded almost 7000 times, which I think is pretty cool 

From going over the WordPress stats I think there are about 2000 active copies of the plugin running around the world.

// post · 705

IPManager Augmented Reality

I spend a couple of hours yesterday adding a barcode scanner into IPManager.

The results are sent off to the IPManager server and then displayed as an overlay on the camera interface back on the iPhone.

It works surprisingly well for the amount of work I needed to do (not much).

I'll need to add a scanner log but it is pretty cool :)

Asset Tag Barcode Search 

// post · 704

Gmail Sucks

We're finally moving one of our clients away from Gmail. We have be using Gmail there for the last few years and it has been painful.

The product is bad. We have had a number of times where email accounts will be locked out for no reason, passwords will be rejected and the stupid capture is impossible to read (required to unlock the account).

The email threading confuses most people I've talked to and it doesn't work correctly with many email clients.

The web interface isn't designed well and I don't like the idea of an advertising company having access to my email.

On the iPhone gmail is also really slow at sending/receiving emails compared to my email server.

The only good thing about Gmail is the search, but Mail.app on the mac seems to work just as well.

In fact most of the google products I have used aren't that good. Postini has the worst admin interface I have ever seen, it is really slow and again another bad design.

I don't understand why so many of googles products are so lacking. I would say that they offer just enough features to get people locked into their system.

I don't think I'll ever recommend a business use Google for anything.